Last Updated: January 2025
Privacy

Karika Privacy Policy — Your Data, Protected

Karika takes your privacy seriously. This policy explains exactly what personal data we collect when you use karika.live, why we collect it, how we use it, and what rights you have over your own information. We keep things straightforward — no legal jargon, no hidden surprises.

How Karika Keeps Your Data Safe

Six things every karika player should know about how we handle personal information on the platform.

Bank-Grade Encryption

All data transmitted between your device and karika's servers is protected by TLS encryption — the same standard used by banks and financial institutions. Your login details, payment information, and personal data are never sent in plain text.

We Never Sell Your Data

Karika does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used only to operate your account, process payments, and improve the karika platform — nothing else.

Minimal Data Collection

Karika only collects the data that is genuinely necessary to run your account and process your transactions. We don't ask for information we don't need, and we don't store data longer than required for legal and operational purposes.

Controlled Third-Party Access

When karika shares data with third parties — such as bKash, Nagad, or Rocket for payment processing — it is limited strictly to what those providers need to complete the transaction. We do not give third parties access to your full profile.

You Control Your Data

Karika gives you real control over your personal information. You can request access to the data we hold about you, ask us to correct inaccuracies, or request deletion of your account and associated data at any time by contacting our support team.

Marketing Is Optional

Karika will only send you promotional messages if you have opted in to receive them. You can unsubscribe from marketing communications at any time through your account settings or by contacting [email protected] directly.

01 Who We Are

Karika operates the online gaming platform available at karika.live. When this privacy policy refers to "karika", "we", "us", or "our", it means the karika platform and the team responsible for operating it.

Karika acts as the data controller for all personal information collected through karika.live. This means we are responsible for deciding how and why your data is processed, and we are accountable for keeping it safe.

If you have any questions about this privacy policy or about how karika handles your personal data, you can reach us at any time at [email protected]. We respond to all privacy-related enquiries within 48 hours.

Scope: This privacy policy applies to all users of karika.live, including registered players, visitors who browse without an account, and anyone who contacts karika's support team.


02 Data We Collect

Karika collects personal data in two ways: information you provide directly when using the platform, and information collected automatically as you browse and play.

Data Type Examples How Collected
Identity Data Full name, date of birth Registration form
Contact Data Mobile number, email address Registration form
Payment Data bKash / Nagad / Rocket account number Deposit and withdrawal forms
Transaction Data Deposit amounts, withdrawal history, bet records Platform activity
Technical Data IP address, device type, browser, OS Automatic collection
Usage Data Pages visited, games played, session duration Automatic collection
Communication Data Support chat logs, email correspondence Customer support interactions

Karika does not collect sensitive personal data such as national ID numbers, passport details, or biometric data unless specifically required for identity verification under anti-money laundering obligations. In such cases, you will be informed in advance.


03 How We Use Your Data

Karika uses the personal data we collect for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the reason it was originally collected. The main purposes for which karika processes your data are:

  • Account management: To create, maintain, and secure your karika account, including verifying your identity and age.
  • Payment processing: To handle deposits and withdrawals via bKash, Nagad, and Rocket accurately and securely.
  • Game delivery: To provide access to all games on karika, including Dragon Hatch, Big Hammer, Fortune Bingo, Dragon Tiger, and others.
  • Customer support: To respond to your enquiries, resolve disputes, and assist with account issues.
  • Fraud prevention: To detect and prevent fraudulent activity, money laundering, and breaches of karika's Terms and Conditions.
  • Responsible gaming: To monitor gaming patterns and intervene where problem gambling indicators are identified.
  • Platform improvement: To analyse usage patterns and improve the performance, design, and features of karika.live.
  • Marketing communications: To send promotional offers and updates — only if you have opted in to receive them.

Note: Karika will never use your personal data to make automated decisions that significantly affect you without giving you the opportunity to request human review of that decision.


04 Legal Basis for Processing

Karika processes your personal data on one or more of the following legal grounds, depending on the specific purpose:

  • Contract performance: Processing is necessary to fulfil the agreement between you and karika — for example, to process your deposits and pay out your winnings.
  • Legal obligation: Karika is required by law to collect and retain certain data for anti-money laundering compliance, age verification, and fraud prevention.
  • Legitimate interests: Karika has a legitimate interest in keeping the platform secure, preventing fraud, and improving the service — provided these interests do not override your privacy rights.
  • Consent: For marketing communications and non-essential cookies, karika relies on your explicit consent, which you can withdraw at any time.

05 Sharing Your Data

Karika does not sell your personal data. We share your information only in the following limited circumstances, and only to the extent necessary for the stated purpose:

  • Payment providers: bKash, Nagad, and Rocket receive the minimum data required to process your transactions. They operate under their own privacy policies and are bound by strict data protection obligations.
  • Identity verification services: Where KYC checks are required, karika may share identity documents with a regulated verification provider. This data is not retained by karika beyond the verification process.
  • Fraud prevention agencies: Karika may share data with fraud detection services to protect the platform and its players from financial crime.
  • Legal authorities: Karika will disclose personal data to law enforcement or regulatory bodies when required to do so by applicable law or a valid legal order.
  • Platform service providers: Karika works with trusted technology partners for hosting, analytics, and customer support tools. These providers are contractually prohibited from using your data for any purpose other than providing services to karika.

Reminder: Karika never shares your personal data with advertisers, data brokers, or any third party for commercial marketing purposes. Your information stays within the karika ecosystem.


06 Cookies and Tracking

Karika uses cookies and similar tracking technologies to make the platform work properly and to understand how players use the site. Cookies are small text files stored on your device when you visit karika.live.

The types of cookies karika uses include:

  • Essential cookies: Required for the platform to function. These include session cookies that keep you logged in and security cookies that protect against cross-site request forgery. These cannot be disabled.
  • Functional cookies: Remember your preferences, such as language settings and display options, to improve your experience on karika.
  • Analytics cookies: Help karika understand which pages and games are most popular, how long players stay on the site, and where technical issues occur. This data is aggregated and anonymised.
  • Marketing cookies: Used only if you have consented to receive personalised promotions. These track which karika offers you have seen and interacted with.

You can manage your cookie preferences through your browser settings at any time. Note that disabling essential cookies may affect the functionality of karika.live.


07 Data Retention

Karika retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our standard retention periods are:

  • Account data: Retained for the duration of your active account plus five years after closure, to comply with anti-money laundering regulations.
  • Transaction records: Retained for a minimum of five years from the date of the transaction.
  • Support communications: Retained for two years from the date of the last interaction.
  • Marketing consent records: Retained until you withdraw consent, plus one year thereafter for compliance purposes.
  • Technical and usage data: Typically retained for 13 months in anonymised or aggregated form for analytics purposes.

When data is no longer required, karika securely deletes or anonymises it so that it can no longer be linked back to you as an individual.


08 Your Privacy Rights

As a karika player, you have the following rights over your personal data. To exercise any of these rights, contact us at [email protected] and we will respond within 30 days.

Right of Access

Request a copy of all personal data karika holds about you.

Right to Rectification

Ask karika to correct any inaccurate or incomplete data we hold.

Right to Erasure

Request deletion of your personal data where there is no legal reason to retain it.

Right to Restriction

Ask karika to limit how we use your data while a dispute is being resolved.

Right to Portability

Receive your data in a structured, machine-readable format to transfer elsewhere.

Right to Object

Object to karika processing your data for marketing or legitimate interest purposes.


09 Children's Privacy

Karika is strictly an adult platform. We do not knowingly collect personal data from anyone under the age of 18. If you are a parent or guardian and believe that a minor has registered on karika, please contact us immediately at [email protected] and we will close the account and delete all associated data without delay.

Karika uses age verification checks during registration to prevent underage access. Any account found to belong to a person under 18 will be closed immediately and any funds held will be returned to the payment source after verification.


10 Security Measures

Karika takes the security of your personal data seriously and has implemented a range of technical and organisational measures to protect it against unauthorised access, loss, or disclosure:

  • All data in transit is encrypted using TLS 1.2 or higher.
  • Passwords are stored using one-way hashing — karika staff cannot see your password.
  • Access to player data within karika is restricted on a need-to-know basis and logged for audit purposes.
  • Karika's systems are regularly tested for vulnerabilities by independent security professionals.
  • In the event of a data breach that poses a risk to your rights, karika will notify affected players promptly and take immediate steps to contain the incident.

Your role matters too: Keep your karika password strong and unique. Never share it with anyone. If you suspect your account has been compromised, contact [email protected] immediately.


11 Updates to This Policy

Karika may update this privacy policy from time to time to reflect changes in our practices, technology, or legal requirements. When we make changes, the revised policy will be published on this page with an updated date at the top.

For significant changes that materially affect how we use your data, karika will notify registered players via email or an in-platform notification before the changes take effect. We encourage you to review this page periodically to stay informed about how karika protects your privacy.

Your continued use of karika.live after a policy update constitutes your acknowledgement of the revised terms.


12 Contact Us About Privacy

If you have any questions, concerns, or requests relating to this privacy policy or the way karika handles your personal data, please get in touch. Our team is available around the clock to help.

You also have the right to lodge a complaint with the relevant data protection authority in your jurisdiction if you believe karika has not handled your personal data in accordance with applicable law. Karika would always prefer to resolve any concerns directly, so please contact us first and we will do our best to address your issue promptly.

Privacy Protected, Ready to Play

Join Karika with Confidence

Now you know exactly how karika protects your data. Create your account today and enjoy Dragon Hatch, Fortune Bingo, Dragon Tiger, and more — with fast bKash and Nagad payouts and your privacy fully respected.